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Hi, I am with the Accounts Payable department at Calex Manufacturing Co. Inc. in Concord, California. Back on Oct. 16th I sent a question to your team regarding my need for a signed W-9 from TD Auto for 1099 tax purposes. At that time you suggested I contact the customer service number at 800-556-8172.
We are required by law, to have a W-9 on file with any company we do business with. We have other auto loans with different banks and have never had a problem obtaining a signed W-9. Do you have a suggestion for another number I can call to try and obtain a signed W-9 form? Since I am in California I do not have access to a TD Bank Branch. Any help you can give will be much appreciated. Thank you, Elisa
November 6, 2015 05:12:04 PM
In reply to Elisa, Concord
Welcome back, Elisa. We're sorry to hear that you've had trouble obtaining the information you need.
Please know that though TD Bank and TD Auto Finance share the same TD Shield, we're only affiliates. If you require information in regards to a TD Auto Finance account, we ask that you reach out to them directly.
As we mentioned previously, you are able to reach them Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172. You are also able to visit their web page here: http://bit.ly/1GaNthy.
We apologize for any inconvenience this may cause and have a good evening.
Megan K, Mount Laurel
November 6, 2015 05:12:31 PM