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April 13, 2015 07:02:02 PM
In reply to Traci, Croydon
Thanks for coming by TD Helps, Traci! We'll be happy to assist you with access to your online account.
If you are unable to log into your online banking account because your credentials are not coming to mind, it would be necessary for a Banking Specialist to assist you or unlock the account. Please give us a call 24/7 at 888-751-9000, or you're welcome to stop in at any TD Bank Store listed here: http://bit.ly/TDStores for assistance. Kindly note that although we'd like to assist you directly, we are unable to do so as TD Helps is considered an unsecured forum.
We hope this helps you and apologize for any inconvenience as well. Take care and have a great week, Traci!
Katherine G, Mount Laurel
April 13, 2015 07:03:18 PM