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April 26, 2015 11:00:28 AM
In reply to LaToya, Greenville
Good morning, LaToya and thanks for joining us on TD Helps today. We're more than happy to provide some direction.
From your message, it sounds like you may have just opened your account with us! We'd like to thank you for your business and let you know that you're typically able to sign up for your Online Banking account one business day after account opening. This can be completed yourself if you have your account number, TD Bank ATM/Visa Debit card number, your Social Security number and email address, and you can visit: http://bit.ly/1lU2qfY to get started.
If this time frame hasn't passed yet or you'd like any assistance, we can assist you by phone if your initial account deposit has already been made. Feel free to reach us 24/7 at 888-751-9000 and we can help you get enrolled during your quick call. If your first deposit hasn't been made yet, you are welcome to stop in at any of our Stores to get set up.
If you happen to be a small business Customer of ours and you have submitted your online application for TD Bank BusinessDirect, kindly allow two full business days for receipt of your initial user ID and password, or you can sign up at any TD Store. For support, we can be reached at 800-493-7562 using Option 2.
If you are referring to your information for www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
You're also welcome anytime at any of our convenient Store locations. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Hope this helps a bit, LaToya! Thanks again for stopping by and have a great Sunday.
Kristen P, Mount Laurel
April 26, 2015 11:02:41 AM