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April 1, 2015 07:43:58 PM
In reply to Richard, Hamilton
We’re sorry to hear that you've lost your Debit Card, Richard and we'd be happy to help you to replace it.
If you have not done so already, we recommend contacting us right away to close your Debit Card for your account security. Our Customer Service Representatives are available 24/7 at 888-751-9000 to assist with closing your Debit Card.
You've mentioned contacting the Port St Lucie Store in regards to your concerns. We recommend taking a look at our Store Locator as our records show more than one Store in that area. Our Store Locator can be found here: http://bit.ly/TDStores.
If you reach us by phone, after account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your postal office, your new card will arrive within 7-10 business days. Additionally, whether at the Store or by phone, our Specialists would be happy to review your account with you to ensure that no unauthorized activity has occurred.
We hope to hear from you soon, Richard and have a good day.
Megan K, Mount Laurel
April 1, 2015 07:44:40 PM