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due to a credit line (with PAY PAL) issue my account has been charged over $550 in the past 3 days of overdraft fees. I need help to straighten out.
Scott, Silver Spring
January 6, 2016 12:17:37 PM
4 people recommended this |
In reply to Scott, Silver Spring
Thank you for contacting us on TD Helps, Scott.
To better assist you with your fee inquiry, we recommend contacting our Banking Specialists directly over the phone or visit us at a local TD Bank Store during lobby hours to determine if some of the fees can be waived as a courtesy. To find out the Store locations and hours near you, please visit, http://bit.ly/TDStores. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To speak with us via telephone, please dial 888-751-9000. After account verification, they can review your account history and fee refund history together with you and make the decision at that time. This number is available 24/7.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com to inquire about the fees. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you have any other banking questions, Scott. Take care!
LiShu R, Mount Laurel
January 6, 2016 12:41:50 PM