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Mike, Brooklyn NY
February 21, 2015 11:54:18 AM
In reply to Mike, Brooklyn NY
Thank you for coming to TD Helps with your question, Mike. We will be happy to give you the procedures to follow.
If you remember both your User Name and Password and you’re looking to change the information, you can do so by clicking on the “Customer Service” tab; once you've logged onto your account Online Banking. If you are signed up for our Retail online banking, please check here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8
In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change User Name” and a separate link to “Change Password”.
If you have forgotten your current User Name and Password, we ask that you connect with us at 888-751-9000. Our Specialists are available 24/7 and after account verification, they’ll be able to assist you in gaining access to your Online Banking. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2. You could also visit your local TD Bank Store during lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
If you are referring to your User Name and/or Password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Please reach out to us again though if you have any further questions. Have a great weekend!
LiShu R, Mount Laurel
February 21, 2015 11:55:07 AM