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i need help with an overdraft mistake
Lev, cliffside park
January 23, 2018 10:41:27 AM
In reply to Lev, cliffside park
We're glad you stopped by today, Lev. We'll be happy to help guide you in the right direction.
We'd first like to inform you that we do not have access to your account via TD Helps, as this is not considered a secured forum.
If you'd like to review your account, and the fee assessed with a Banking Specialist, you may call us directly at 888-751-9000. Our Specialists are available to assist 24 hours a day, 7 days a week. If you'd prefer, you may also visit us at your local TD Bank Store location. To view our Store locations and hours, please click here: http://bit.ly/TDStores.
Lastly, if you currently have access to your online banking, you may send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your mobile banking, log in and select 'Send a Secure Message' from the side Menu.
We're sorry we couldn't directly assist you today, Lev, and we hope to hear from you soon.
Have a great day!
Natasha M, Mt. Laurel
January 23, 2018 10:41:53 AM