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December 19, 2014 07:53:07 AM
1 person recommended this |
In reply to melissa, philadelphia
Thank you for reaching out to us on TD Helps, Melissa! We'll be glad provide the ways that you can obtain your account number.
Before we begin, we do want to inform you that for the security of your account information, we do not provide account numbers via e-mail or over the phone. However, there are a few options you have to retrieve your account number and we are happy to provide them to you.
First, your account number can be located on your personal checks. The account number is the second set of numbers shown on the bottom of the check. Take a look at our Check Sample for help on where you can locate this information: http://bit.ly/1qH2i2K. You may also view your account number by looking at your paper statements; which is located at the right top corner of the page. If this is a new account, you will receive your paper statement within 30 days from opening the account.
If you don't have any paper statements on hand, that is okay. You also have the option of viewing your account number via your Online Banking. If you're not currently enrolled for Online Banking, please contact our Banking Specialists 24/7 at 888-751-9000 for assistance with the enrollment process. Once you've enrolled successfully, your account number will be shown on the first page after you log in or you could select the "Accounts" tab.
Once you’ve successfully logged in, please follow the steps below to enroll in paperless statements:
-Please click on the “Customer Service” tab
-Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page).
-Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct.
-You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements”. Once you have opened and reviewed the 2 documents needed, please check mark the two boxes and select “Save Changes”.
Lastly, another way to obtain the account number is by visiting a local TD Store with your valid photo ID. For locations near you, check out: http://bit.ly/TDStores.
We hope this answers you questions, Melissa and have a good one!
LiShu R, Mount Laurel
December 19, 2014 07:54:02 AM