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I need help by resetting my password and
November 17, 2017 07:49:13 AM
In reply to Jessica, Passaic
Good morning, Jessica, and happy Friday.
We're so sorry to hear that you're having trouble resetting the password for your Online Banking, and we'll be more than happy to help!
Here at TD Bank, we offer a self-service feature for instances such as this which will allow you to reset your password in four easy steps! You can access this self-service feature by clicking here: https://onlinebanking.tdbank.com/, and then clicking 'Forgot Password'. To get started, select your account type, enter in your User Name, and then finally we ask that you confirm the last four digits of your Social Security Number. Once this has been competed, select 'Continue'. For the security of your account, we then ask that you answer your three security questions.
If you have trouble remembering the answers to your security questions, or if you have forgotten your User Name, you're more than welcome to call and connect with a Specialist from our Tech Support Team. For your convenience they are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 800-493-7562.
Or, if you'd prefer, you're also welcome to visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this helps, Jessica, and please let us know if we can answer any additional questions for you.
Enjoy the start to your weekend!
Brittany M, Mount Laurel
November 17, 2017 07:49:30 AM