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I paid off my loan a few years ago and I need my lien letter in order to do something with my car bc I was in a terrible car accident and totaled my car.
March 16, 2015 07:34:05 AM
In reply to Marissa, Rochester
Thank you for coming to us on TD Helps, Marisa! This is a great question and we'll be glad to help you.
If you had your auto loan through TD Bank, you can obtain your lien release by fax or by contacting our 24/7 Financial Solutions Group at 800-937-5020. If you choose to receive this information via fax, please send the fax to our Consumer Release Department at 207-755-4245 and include the following information:
-Your full name, address, and Social Security number • The account number, if it is available • The year, make, model and VIN, and the date it was paid off, if available • Your request for a Release of Lien • Your signature
Please also include your current contact information and your return fax number so we can assist you as efficiently as possible. Also, please know that the turnaround time for this request is typically 3-5 business days.
If you prefer, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically a 5-7 day turnaround.
If your auto loan was held by TD Auto Finance, we recommend contacting them for further assistance. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you.
We hope this helps and enjoy the rest of your evening, Marisa!
Yen D, Mount Laurel
March 16, 2015 07:39:57 AM