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July 16, 2015 11:02:11 AM
In reply to mary, philadelphia
Hi Mary and thanks for reaching out to us on TD Helps.
We'd like to take this opportunity to let you know that the user name for your Mobile App is the same information as when you login online. Since it seems as you've forgotten your user name, we recommend contacting us directly 24/7 at 888-751-9000. After proper account verification, we'd be happy to help. Also, you can visit any TD Bank Store, during lobby hours for assistance. For lobby hours and locations, please visit http://bit.ly/TDStores.
If this is referring to a TD Bank Business Direct login, you may give our Small Business Team a call 24/7 at 800-493-7562, option 2.
Hope this helps and have a great day!
Sandy D, Mount Laurel
July 16, 2015 11:21:54 AM