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My husband and I shared our checking accounts but he did not have my name on the last batch of checks, nor did he change our address. HELP! I have bills to pay.
Elizabeth, Nixa, MO
January 31, 2017 12:27:40 PM
In reply to Elizabeth, Nixa, MO
We offer our condolences, Elizabeth. We'd be glad to help.
You are able to update your address and order checks while signed in to Online Banking. Feel free to do so here: http://go.td.com/1eaISlq. Once signed in, you are able to select the "Customer Service" tab to update your address and order checks.
To update your address, please select "Contact Info" beneath the heading "Update Profile and Preferences." You will then need to fill in all the fields present and select "Send." A Specialist will send a secure message confirmation once your address change has been completed. Please know that once submitted, your address change may take 3-5 business days to process.
To order checks, you will need to select "Order Checks" beneath the heading "Special Requests and Documents." You will next need to specify the account you'd like to order checks for. You will then be directed to our check ordering platform to select the style of check you'd like.
If you have any trouble completing the above online, feel free to contact our Banking Specialists. You are able to do so by calling 24/7 at 888-751-9000 or by visiting any TD Store. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helps, Elizabeth. Have a good day.
Megan K, Mount Laurel
January 31, 2017 12:27:50 PM