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My roommate is in a nursing home and in order to go to hospice care they need the past 5 years of printed statements.
Any help would be appreciated.
January 19, 2017 09:49:29 AM
In reply to fred, brooklyn
We are sorry to hear about your roommate, Fred. We would be happy to assist you with options on how to receive copies of monthly statements.
The easiest and quickest way to retrieve copies of your statements is to print them via your online banking account.
If you're currently using our TD Online Banking for your personal account, after logging in your account here: http://bit.ly/1eaISlq, please follow the steps below:
-Click on the Accounts tab at the top of the screen
-Click on the checking account number you would like to view statements on
-Click on the Statements tab
-Choose the statement period you would like to view and click View Statement
-You may then click the print icon if you would like to print a copy of your statement
If you are enrolled for our BusinessDirect online banking, after logging in your account at http://bit.ly/1rvBmq8, please follow the steps below:
-Click on the Accounts link at the top of the screen -Click Statements -Choose the statement period you would like to view and click View Statement -You may then click the print icon if you would like to print a copy of your statements
If you are not currently enrolled for online banking and wish to enroll for your Personal account, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/debit card, Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. Please follow the prompts, and when you finish the enrollment process, you will have immediate access to your account(s).
Or, if you have a business account and would like to enroll for TD Bank BusinessDirect, please follow the link above. Once there, please choose Business from the drop down box, click on Continue, and complete the application. You will need your Business Taxpayer Identification Number, account number, debit card number, your business name, and your email address. When you are finished with the application, you will receive an email confirmation within 2 business days that contains your initial User ID and Password.
In case you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Please note that there is no charge if you view or print your previous statements via online banking. If you are unable to locate the statements you need online, you do have the option to request the statement copies to be mailed to your address on file by calling 24/7 Banking Specialists at 888-751-9000 or visiting your local TD Bank store. Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
We hope this is helpful for you, Fred and wish you the best.
Customer Service Team, Mount Laurel
January 19, 2017 09:50:53 AM