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online bill pay says the account number cant be found
dorothy, china, texas
February 8, 2017 10:54:45 AM
In reply to dorothy, china, texas
It's great to have you here on TD Helps, Dorothy! We will be happy to provide you with the information needed.
We currently do not have a known issue with our online Bill Pay service. If you are still unable to utilize this service, we recommend speaking with our 24/7 Tech Support Team directly at 800-493-7562. After account verification, they'll be able to review your account and assist you with Bill Pay service over the telephone. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you prefer discussing this with us in person, we invite you to visit us at your local TD Bank Store location, during lobby hours for further assistance. For locations and hours, please visit: http://go.td.com/1f9DSJR.
Have a wonderful day, Dorothy!
Shanika A, Mount Laurel
February 8, 2017 10:55:30 AM