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March 10, 2015 12:04:18 PM
In reply to shekh, philadelphia
Thanks for reaching out to us on TD Helps today, Shekh.
If you've been enrolled in Online Banking longer than 30 days and currently have personal accounts with TD Bank or business accounts with only one signer on the accounts and the accounts are opened longer than 30 days, you can request your address change via Online Banking by sending us a secure message. To do so please first access your accounts from here: http://bit.ly/1eaISlq. Once you're logged into your account, please click on the "Customer Service" tab, then under the Self Service section you can click the link that shows "Change Address, Phone, E-Mail Address."
If you prefer, you may also change your address by calling us 24/7 at 888-751-9000 or visiting a local TD Bank Store, during lobby hours. For locations and hours, please check out: http://bit.ly/TDStores. Please understand, if your accounts are opened less than 30 days or you have Business deposit accounts with Multiple Signers, you must visit your local TD Bank Store to update your address.
You may also send your request via mail. Feel free to mail a request to:
TD Bank Attention: Fulfillment Unit 6000 Atrium Way Mt. Laurel, NJ 08054
Please include the following information:
Your account number A specific request to update your mailing address and telephone numbers Full signatures of all authorized signers on the account for verification purposes (If there are multiple signers on the account) A daytime and evening phone number where you may be reached if necessary
If you are referring to your TD Bank Loans, Line of Credits or Credit Cards accounts, we also have you covered:
To change your address for a Credit Card, it can be changed by calling (888) 561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. Address Change will take effect immediately on your Credit Card.
The change of address for a Personal loan can be completed by calling (800) 328-2119, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Line of Credits and Home Equity Line of Credits (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling (800) 328-2119.
Please note that your change of address request can take up to 3 to 5 business days to be completed.
Again, thanks for stopping by and have a great day!
Sandy D, Mount Laurel
March 10, 2015 12:06:59 PM