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November 19, 2014 04:42:01 PM
In reply to jOYCE, CLERMONT
Welcome to TD Helps, Joyce. It'll be our pleasure to assist you with how to change your security questions.
If you are able to log into your TD Bank Online Banking, you can view and change your security questions and answers by selecting the "Customer Service" tab. Once you’re there, under "Self Service" please click on the "Change Security Question/Answers" link. It will then take you to the "Update Your Security Questions and Answers" page where you can change/update your information by selecting the "Change" link after each question.
If you are not able to log into your Online Banking profile, a Specialist can assist with changing your security questions and logging you into your account. You can reach a Specialist by calling 888-751-9000, 24/7. If you would prefer, you can also visit a local TD Bank Store. For lobby hours and locations near you, check out: http://bit.ly/TDStores.
For helpful hints in answering your security questions, you can visit: http://bit.ly/1ikiYdw.
We hope this helps, Joyce and have a fantastic evening.
Colleen B, Mount Laurel
November 19, 2014 04:43:00 PM