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I tried to change the address on my account. I would now like to close my account.
April 17, 2015 10:52:08 AM
In reply to Susanne, Bradenton
Hey, Susanne! Thanks for visiting us on TD Helps. We are sorry to see you go but understand if you need to close your account and can provide you with some options to do so.
First, we'd like to let you know that we value you as a Customer and wouldn't want to lose our relationship with you. If you have any questions or concerns about your banking experiences or need assistance, we invite you to discuss this with us either at your closest TD Store, or by phone at 888-751-9000, 24/7. Please find your closest Store and lobby hours here: http://bit.ly/TDStores.
With that being said, if you still choose to close your account, we understand and will provide you with some options.
First, if there are any remaining funds in your account, we ask that you visit us at any TD Bank Store to withdraw them and request to close the account.
If the balance is already zero or you're able to bring your account balance to zero using another method, such as your debit card, you're also welcome to contact us by phone as above, or via Secure Message, to give us your account closure request. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Kindly include your account number and specific request when sending your note.
We look forward to chatting with you about this, Susanne! Either way we wish you the best and take care.
Kristen P, Mount Laurel
April 17, 2015 10:53:29 AM