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Peter, Portland, Me
October 2, 2015 03:37:40 PM
1 person recommended this |
In reply to Peter, Portland, Me
We appreciate you coming to TD Helps to submit your inquiry.
As you mentioned you are unable to speak to our Banking Specialists, we recommend that you send us a secure message to provide us with your travel information so that we can notate your account. To do so, you will need to be enrolled for Online Banking; you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
Once you're enrolled and logged in, you may send us a secure message by clicking here: http://bit.ly/1eaISlq. On the left hand side of the page, you should see an option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling.
By placing a travel notification, this will help us be aware if we see foreign transactions on your account. Also, please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
When traveling, you can make an ATM withdrawal from any machine that displays the VISA or NYCE logo. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your debit card out of the country. If you are unable to find an ATM that is compatible, with the TD Bank Debit Card, it may be used to obtain a VISA Cash Advance.
While travelling, if your need to reach us, you may do so by dialing (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518. You can also send us a secure message if you do not have access to a telephone while travelling.
We hope this helps, Peter and have a safe trip!
Colleen B, Mount Laurel
October 2, 2015 03:38:13 PM
1 person recommended this