Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I added a new contact in my pop money and put the wrong telephone number in for her. Now the amount is pending her pick up but she can't get the secure code. I've now corrected her phone number in my contacts but it doesn't seem to be retroactive for the pending payment. Can you help?
April 14, 2016 07:38:09 AM
In reply to Stephanie, Winooski
We understand your concern, Stephanie and we'd be glad to point you in the right direction.
To best assist you, we ask that you reach out to us directly. You are able to reach out Tech Support Specialists 24/7 at 800-493-7562. After account verification, they will be glad to review the transfer with you and discuss possible options.
If you prefer to speak with a Representative directly, feel free to visit us at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Stephanie and have a good day.
Megan K, Mount Laurel
April 14, 2016 07:38:21 AM