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account. Do I need to unblock this kind of transactions or maybe I'm confuse and i can't do it with this card? I understand that I can use my card as a credit card. Am i wrong? Thanks
Thayla, New York
March 5, 2015 08:14:00 AM
In reply to Thayla, New York
Thank you for joining us on TD Helps, Thayla. We are sorry to hear about your Debit Card difficulties and would be glad to help point you in the right direction.
Please understand that although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we recommend contacting us 24/7 at 888-751-9000 and speaking with our Banking Specialists. Upon account verification, they can assist you with your debit card inquiry or any other account related inquires. You may also visit us during lobby hours for additional assistance here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
If you are enrolled for our BusinessDirect online banking, you may use this link to log in: http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you have any other questions and take care!
Brian M., Mount Laurel
March 5, 2015 08:15:26 AM