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I purchased online tickets for an up coming concert, no where on the site did it say that the tickets were sold in US funds once I received the bill this when I found this out I am not wanting these tickets if this is the case!
May 2, 2016 01:56:43 PM
In reply to Darlene, Barrhead
Welcome to TD Helps, Darlene.
Please note that any transactions made with a TD Bank Visa Debit card cannot be stopped once they have been authorized on your card. If your debit card purchase has already been cancelled with the merchant but is still pending, in that case you may be able to obtain a merchant release of the funds and we can review this possibility for you by calling us 24/7 at 888-751-9000.
Thanks for stopping by, Darlene and please take care.
Alara B, Mount Laurel
May 2, 2016 02:19:10 PM
Thanks for sending your question our way, Sylvia.
If you are referring to TD Debit Card Advance, this is an optional overdraft service we offer with our checking accounts that can help you avoid debit card declines. If your account is enrolled in this service, we may allow you to authorize ATM transactions or one-time debit card purchases even if you don't have enough money available in your account. We ask that you take a look here: http://bit.ly/1voNBCy for more details and also here: http://bit.ly/Yv0ulC for more specific information. Fees can be assessed for the use of this service and our current Fee Schedule is also listed here: http://bit.ly/1cTejgt.
Please note that as this is a discretionary service, a purchase or withdrawal on your account can be declined even if your account is enrolled in this feature. You can also view the TD Debit Card Advance Frequently Asked Questions here: http://bit.ly/1sXNJNf, which may help you better understand this service.
We encourage you to give us a call so that we can fully explain this for you and any answer any remaining questions. We're available 24/7 at 888-751-9000, or stop in and see us at any Store listed here: http://bit.ly/TDStores.
We hope this helps, Sylvia. Take care.
Alara B, Mount Laurel
May 2, 2016 02:19:31 PM