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I forgot my saving acct password,I need to renew
Annette, Mt Pleasant,SC
September 25, 2014 10:29:00 AM
1 person recommended this |
In reply to Annette, Mt Pleasant,SC
Thanks for dropping by TD Helps today, Annette.
If you are referring to your TD Online Banking and know your current user name, you do have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the password field. Select the account type and input your User Name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password. When creating your new password, here a few tips we can share with you:
-Use a combination of numbers, letters and special characters, but no spaces.
-Your password should be unique. Memorize it and do not disclose it to anyone else
-Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
-Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
If you cannot remember your user name, don't have social security number or if you’re referring to TD Bank BusinessDirect, please give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, they will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you're looking to change the verification password on your account (password placed on your personal account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during the normally lobby hours.
We hope this helps and let us know if you have any questions.
Yen D, Mount Laurel
September 25, 2014 10:31:14 AM