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September 11, 2014 05:11:18 PM
In reply to shannon, irmo
Thanks for stopping by with your question, Shannon. We understand you are unable to visit a Store during lobby hours, and luckily we have a few easy ways to request a new card!
You may request a debit card by contacting a Customer Service Representative 24/7 at 888-751-9000. Once verified we can also review the account and mail you a TD ATM/Visa Debit card that will be sent to the mailing address on your account. Please note that it may take 7-10 business days to arrive to your address.
If you have TD Bank Online Banking you can also send us a secure message to request a new card. To send secure messages please select the "Customer Service" tab and under "Message Center" please click on the "Send a Message" link. As the option mentioned above you will receive your new TD ATM/Visa Debit card in the mail and it may take up to 7-10 business days depending on the post office.
If you have not enrolled and you have a debit card currently, you can enroll for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, your email address and your current TD ATM/Debit card. If you don't have the card it may be easier to give us a call 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
We hope this helps, Shannon and have a great day!
Katherine G, Mount Laurel
September 11, 2014 05:14:56 PM