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from November 2017 to present
February 3, 2018 01:32:54 PM
In reply to Elizabeth, Philadelphia
Good afternoon, Elizabeth, and welcome to TD Helps!
We'll be more than happy to help you review your statements for your Checking account!
Here at TD Bank, you have a couple different options available to you when looking to review your statements; including viewing and printing them directly from your Online Banking, visiting a TD Store location to retrieve copies, or even requesting copies to be mailed directly to you. So that you may choose the option that is most convenient for you, we'll be happy to review all your options!
First, you may review your statements through your Personal Online Banking, which you can access by clicking here: https://go.td.com/1eaISlq. If you haven't signed up for online banking, that's okay, as you can start the enrollment process by clicking here: https://go.td.com/1lU2qfY. To fully enroll, you will need your account number, debit card number, a valid email address, and your Social Security Number.
Once you're able to successfully log in, you'll next want to click on the account you're looking to review, and once you have done so, you should see a green tab that reads 'Statements & Notices.' By clicking on this tab, you will be able to review all of your available statements, which will include all the transactions that have been debited and credited from your account during that statement period!
If you have any trouble accessing your statements online, or if you'd prefer to have a copy mailed to you, please don't hesitate to connect with a one of our knowledgeable Banking Specialist. For your convenience, Banking Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000.
If you'd like, you may also send us a secure message to request statement copies. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
Finally, you would also have the option of visiting your nearest TD Store location to speak with a Customer Service Representative, during lobby hours. In most instances, a Representative will be able to print you a copy so that you may leave the Store location with your statement in your hand that same day. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this helps you access your statements, Elizabeth, and please let us know if we can answer any additional questions or concerns for you.
Take care, and enjoy the rest of your Saturday.
Brittany M, Mount Laurel
February 3, 2018 01:33:58 PM