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i need to stop my card
priscilla, cherry hill
December 8, 2016 08:46:27 AM
In reply to priscilla, cherry hill
Thank you for coming to TD Helps with your question, Priscilla. We will be happy to give you the procedures to follow.
If you have not done so already, we recommend contacting us right away to close your debit card for your account security. Our Banking Specialists are available 24/7 at 888-751-9000 to assist with closing your debit card.
After account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your Post Office, your new card will arrive within 7-10 business days. Our Specialists would be happy to review your account with you to make sure that no fraudulent activity has occurred.
Once your card is closed, if you'd like to obtain a new card sooner, you're welcome to stop by at any TD Bank Store location. A Representative will be more than happy to print one for you while you wait. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
Please reach out to us again though if you have any further questions. Have a great day!
Customer Service Team, Mount Laurel
December 8, 2016 08:47:20 AM