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i have her account number but the website is not allowing me the option to transfer into accounts that are not mine.
February 6, 2015 05:04:51 PM
In reply to Michelle, Hicksville
Hey Michelle, thanks for joining us today.
Using Popmoney, which is our Person-to-Person Payments service, you're welcome to transfer funds from your personal TD Bank account to someone else's account at TD Bank or any other Financial Institution within the US. We invite you here: http://bit.ly/1h4ZIkL for a little more information.
If you are already enrolled for Online Banking, please click here http://bit.ly/1eaISlq. After logging into your account, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
When sending a transfer, you will have two delivery options, three day or next day delivery. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note, fees may apply for the Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1lkiC6K, and for more information on the Fee Schedule, please take a look here: http://bit.ly/1cTejgt.
If you are still experiencing difficulties, please call us directly at 800-493-7562, available 24/7 to speak with a Tech Support Specialist. After account verification, we'd be happy to review this further with you.
We hope this helps Michelle, have a great day and let us know if you have any other questions.
Yen D, Mount Laurel
February 6, 2015 05:27:59 PM