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November 29, 2014 03:10:53 PM
In reply to Elkin, eht
Thank you for joining us here at TD Helps, Elkin. We're glad to help!
Please note that although our Store locations maybe closed out of the normal business hours, our ATMs are available 24/7 and 365 days a year.
For the protection of your TD Bank account, your TD ATM Debit Card has daily limits placed on it. To find out the current daily limits on the debit card, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43 & 44). As you mentioned that you are planning to make a large amount withdrawal, we do have some options available to increase the daily withdrawal limit.
You have an option of us a secure message via your Online Banking. Once you're logged in to http://bit.ly/1eaISlq, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists. Our Specialists can assist with the Online Banking enrollment and they can also assist with your limit increase request.
If you have access to a fax machine, you can send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Please note that in order to request an increase via fax, phone, or email, your account is required to be open for at least 90 days.
If your account has not been opened for 90 days and you will be required to visit your local TD Bank during lobby hours for assistance. Please visit: http://bit.ly/TDStores for a TD Bank location near you.
Please keep in mind that the increase will not be permanent but will remain in effect for the business day when the increase is processed. Additionally, if you would like a permanent limit increase, please visit any TD Bank to make this request.
We hope the information provided help. Let us know if you have any further questions. Have a great one.
LiShu R, Mount Laurel
November 29, 2014 03:13:34 PM