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i need you guys to refund something i bought
October 2, 2017 05:24:18 PM
In reply to shawn, ottawa
Hi Shawn. Thanks for reaching out to us at TD Helps!
We see that you're writing in to us today from Ottawa. Please know that you've reached us here at TD Bank in the United States. If your inquiry is in regard to a purchase you made with your TD Canada Trust account, we'd like to help you get in touch with a representative there.
You can start by posing your question to our friends in Canada, by calling their 24/7 Customer Service line at 866-222-3456. We also want to provide you with a link to all of TD Canada Trust's contact info. You can find that by clicking here: https://go.td.com/2tp27BR.
If we are mistaken and this is in regard to a purchase you made using an account you hold here at TD Bank in the United States, we may be able to file a dispute to recover lost funds. Please give our Customer Service Team a call 24/7 at 888-751-9000. We'd be happy to review this transaction and find the best course of action to receive a refund.
We look forward to hearing from you soon, Shawn!
Candice A, Mount Laurel
October 2, 2017 05:24:33 PM