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and checking account number. It asked me to create a username and password. Then, it said that it couldn't be done
because I have an account. How can I retrieve the username and password so that I can log-in?? Please help. Urgent at the moment.
jennifer, new york
May 20, 2015 10:46:53 AM
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In reply to jennifer, new york
We appreciate the visit, Jennifer. We understand how frustrating this can be and would be happy to help point you in the right direction.
If this is regarding your TD Online Banking, the quickest and easiest way to retrieve your User Name and reset your password is by contacting us 24/7 at 888-751-9000. After a Specialist verifies you with the proper identification information, they’ll be able to help get you back up and running.
If this is regarding your TD BusinessDirect account, please connect with our Small Business Team at 800-493-7562, option 2, also available 24/7.
If you are referring to your online banking at tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us at 888-751-9000. Also contact us at 855-219-8050 for help logging into the TD Go Card site.
If you prefer, you may also visit your local TD Bank Store during normal lobby hours to obtain your User Name, where a Representative will be able to help you. To find out TD store locations near you, please visit: http://bit.ly/TDStores.
We hope this helps and hope you have a great day, Jennifer.
Yen D, Mount Laurel
May 20, 2015 10:51:10 AM