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my homeowners insurance and the exact same amount appears twice. I have contacted insurance company but have not heard back from them. is there a way to put stop payment on one of these items by contacting TD bank? If so should I contact my local branch or call an 800 number?
July 7, 2016 11:50:04 AM
In reply to Connie, Wayne
Good afternoon and welcome to TD Helps, Connie.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we recommend you contact one of our Banking Specialist 24/7 at 888-751-9000, so we can further assist you with removing the duplicate transaction after account verification. You may also visit us at any TD Bank Store location, during lobby hours for further assistance. For a listing of TD Bank Stores, please look here: http://go.td.com/1f9DSJR.
Additionally, if you are enrolled for online banking, you are more than welcome to send us a secure message by clicking here: http://go.td.com/1eaISlq for additional assistance. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon: http://go.td.com/1rvBmq8.
We hope to hear from you soon, Connie. Have a great afternoon!
LiShu R, Mount Laurel
July 7, 2016 11:50:32 AM