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August 16, 2015 02:40:28 PM
In reply to Alicia, Elkton
Thanks for joining us here at TD Helps, Alicia. We understand your concern and would be happy to help point you in the right direction.
It's always a good practice to monitor your account and we're glad to see you've been doing just that! To best assist you, we recommend you contact us 24/7 at 888-751-9000 or to visit a TD location. To find a nearby TD Store, please check out: http://bit.ly/TDStores. Once connected with a Specialist, we'd be glad to review your concerns and dispute any charges necessary.
Please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
We hope this helps, Alicia. Should you need anything else, please do not hesitate to let us know.
Yen D, Mount Laurel
August 16, 2015 02:49:12 PM