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October 19, 2015 08:24:38 AM
In reply to Maroc, Toronto
Thanks for coming by TD Helps, Maroc. We're sorry to hear that you wish to close your account with us.
We'd like to take this time to let you know that depending on the type of account you currently have, a minimum daily balance required in order to avoid monthly maintenance fees on some of our Checking accounts. If you fall below your required minimum balance the maintenance fee would be assessed on the last day of your statement cycle.
If you are unsure of what account type you have, you may contact our 24/7 Customer Service line at 888-751-9000 and a Customer Service Representative can verify your account type with you. The account type will also be listed on your statements. Once you've located the type of account you have please view our Checking account details by visiting: http://bit.ly/1aDaRqd.
Please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
To best assist you, we invite you to connect with us directly 24/7 atthe number provided above. As you mentioned you also have a TD Canada Trust account, you may also connect with our TD Cross Border Banking Support Line 24/7 by calling 1-877-700-2913. After account verification, our Specialists would be happy to help.
We hope this helps, Maroc. If you need anything else, please let us know.
Yen D, Mount Laurel
October 19, 2015 08:25:21 AM