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richard, levittown, new york, 11756
April 28, 2015 11:07:50 AM
In reply to richard, levittown, new york, 11756
We would like to thank you for joining us on TD Helps, Richard.
If you are unsure about the answer to the Online Banking security questions you previously answered, we ask you please contact one of our dedicated Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: http://bit.ly/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, option 2 for immediate assistance. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Please keep in mind that answers to your security questions are not case-sensitive; however they do require the answer you originally provided for the question. A few tips to consider that may help you with remembering your security questions and answers include:
- Only selecting security questions that are meaningful to you. For instance, if your pets are more important to you than your first car, select the pet question.
- Avoiding abbreviations in your answer, like "Rd." instead of "Road".
- Answers to your security questions are not case-sensitive, so you only have to remember the answer - not whether or not you capped any of the words in your answer.
For additional security question tips and other helpful hints for answering your security questions you can visit: http://bit.ly/1ikiYdw.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For any reason if you are unable to contact us via phone or prefer speaking with us in person, you can always visit your local TD Bank Store during lobby hours for additional assistance. Please visit http://bit.ly/TDStores to find a location near you.
Richard, we hope the information provided help. Let us know if you have any further questions. Have a great Tuesday afternoon.
LiShu R, Mount Laurel
April 28, 2015 11:09:53 AM