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October 31, 2017 07:45:39 AM
In reply to Mary, Brighton
Good morning, Mary, and thanks for bringing your concerns to TD Helps today.
We're so sorry you're having trouble obtaining your account number, and we'll be more than happy to help.
As you mentioned that you are attempting to enroll in Online Banking, we'd like to recommend that you connect with us directly so that we may better assist you. While our Banking Specialist are unable to provide you with your account number over the phone, they'll gladly help you enroll in online banking, and should you still need to obtain your account number, you'll be able to do so by simply logging in using the credentials provided to you over the phone.
Banking Specialist can be reached by simply calling 1-888-751-9000, and for your convenience, they are available 24 hours a day, 7 days a week.
If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. By doing so, a Representative will be happy to help you enroll in online banking, and can even provide you with your account number in person. Feel free to use the link here: http://go.td.com/1f9DSJR to find your nearest TD Store location, as well as their lobby hours and contact information.
Additionally, if you have already ordered checks for your account, you can also locate your account number on the bottom of any personal check. Your account number will be the second set of numbers. If you'd like, you're welcome to check out the link here: https://go.td.com/2bjcv63 for an example.
We sincerely hope this helps, Mary, and we look forward to hearing from you soon.
Have a great start to your day!
Brittany M, Mount Laurel
October 31, 2017 07:46:04 AM