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I received an email that says confirmation and next steps but email does not go into any detail of steps. I received 2 emails saying we have processed opening deposit. I have no account number or anything I have an applicant number on the emails. What do or how to proceed?
November 5, 2015 08:40:55 PM
In reply to Brian, Suitland
Good of you to stop by TD Helps, Brian! We'll be sure to share some information with you this evening regarding your new accounts.
When you open an account online, your account number is provided to you once the application is complete. If you've misplaced your account numbers, there are other ways that you can obtain this information. Please note that we are unable to provide account numbers over the telephone or through email for security reasons.
One of the easiest ways to locate your account numbers is through online banking. Please give one of our 24/7 Banking Specialists a call at 888-751-9000. Once your information is verified, our Specialists can enroll your accounts in online banking. After your accounts are enrolled in online banking, please sign into account by clicking here: http://bit.ly/1eaISlq . From there click on the Accounts tab and both your account numbers will be displayed.
Another way to receive your account numbers is to visit any TD Bank during lobby hours with photo ID. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this answers your question, Brian and please give us a call 24/7 at the telephone number listed above if you have any questions. Have a great night!
Katherine G, Mount Laurel
November 5, 2015 08:42:40 PM