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I opened a new checking account over the phone, went to the branch and signed a signature card, made 2 cash deposits via ATM, and now the next business day, I am still waiting for my cash to clear .. When I call the 1800 number they tell me they are unable to see my account or funds but I can see my account in my TD BANK online banking. Does it take longer for deposits to clear with a new account?
Taylor, West Islip
October 30, 2015 11:50:19 AM
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In reply to Taylor, West Islip
We understand your concern, Taylor and we'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you reach out to us directly for assistance. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000 or by visiting your local TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
There are times where deposits may take longer to process. To learn more about Funds Availability please visit here: http://bit.ly/1kb17UQ. On pages 38-41, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
We hope to hear from you soon, Taylor and have a good day.
Megan K, Mount Laurel
October 30, 2015 11:50:50 AM