Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
My acct # is XXXXXXXXX. Why didn’t I get the $150
Judith, Needham heights
January 3, 2018 02:51:06 PM
In reply to Judith, Needham heights
Welcome to TD Helps, Judith!
To qualify for the $150.00 promotion for our TD Convenience Checking account, please be sure the following criteria has been satisfied:
-The primary owner must be a new to bank Customer
-The account was opened Online (Accounts opened in Store or by phone are not eligible).
-You have received direct deposit(s) totaling $500.00 or more within 60 days.
Once all qualification have been met, please allow up to 60-95 days to receive the $150.00 bonus in your personal checking account.
If you're uncertain if you've met these requirements, we recommend reaching out to us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We look forward to hearing from you, Judith. Have a good afternoon.
Megan K, Mount Laurel
January 3, 2018 02:51:24 PM