Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Its not even pending or anything, or under deposits or transcations. It's like I never even deposited anything into the account. When will my money be on my account?
Also, I'm locked out of my mobile banking account; does that affect my account all around? Will I be able to use my debit card while its locked?
November 20, 2014 01:48:08 PM
In reply to Casandra, Manassas
Thanks for joining us on TD Helps, Casandra.
If you made a check deposit with a Teller, the first $100 is made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held up to 10 business days for verification purposes. After this grace period, not only will the first $100 be made available at the time of the deposit, the rest of the funds will be credited to your account on the following business day. Cash deposits made with a Teller are made available immediately.
Deposits made at a TD Bank ATM before 8:00 PM on a business day are considered deposits made on that business day. A business day is every day except Saturdays, Sundays, and federal holidays. However, if you make a deposit at an ATM after 8 PM, or on a non-business day, we will consider that the deposit was made on the following business day. For example, if you made an ATM deposit on Saturday, that deposit will be considered made on Monday's business day and will post to your account on Tuesday. Accounts that are less than 90 days old will generally see availability of funds the following business day. Cash deposits made at the ATM are available immediately.
Please keep in mind that deposits made through mobile banking will not have the first $100 available on the same business day. In most cases, the full amount becomes available the following business day.
Because there are exceptions that may cause delays in funds availability, we invite you to look at our Personal Deposit Account Agreement here:http://bit.ly/1kb17UQ. On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
We recommend contacting our 24/7 dedicated Banking Specialists at 888-751-9000. They'll be able review your account and also assist you with accessing your Online Banking. Fortunately, being locked out of your Online Banking profile does not disable any other features your account has to offer.
Feel free to drop by again if you have any other questions.
Brian M., Mount Laurel
November 20, 2014 01:49:55 PM