Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
April 14, 2015 11:30:58 AM
In reply to ricky, norfolj
Thanks for joining us today on TD Helps, Ricky. Thanks for opening an account with TD Bank and welcome to the TD family!
Typically, you should expect to receive your welcome kits via mail within 7-10 business days of the opening date of your accounts. Additionally, if you chose to receive a TD Bank Visa Debit card during the account opening process, you should also expect to receive it via mail within 7-10 business days. Please note, for security reasons your card will be mailed in a white envelope. Please note, if you opened your account online, you will not receive a welcome kit as the information provided in the kit was also listed during the account opening online.
If you would prefer to have your new TD Bank Visa Debit card immediately, you do have the option of visiting a TD Bank Store. To find your closest TD Store location, please visit, http://bit.ly/TDStores. All TD Banks have an instant issue machine where you may obtain a new card and you'll be able to leave with a card in hand! Once at the Store, if you did order a TD Bank Visa Debit card online that is currently being mailed, please ask the Store representative to close it since it will no longer be useful once you activate the card you will receive at the TD Bank Store.
If you opened your new accounts online, you should have been provided with the account numbers immediately via our website. If you did not note your new account number, that is okay, we'd be happy to go over the options on how to obtain your account numbers. Please keep in mind, for the security of your accounts; we're unable to provide you with your account numbers over the phone.
You do have the option of visiting your local TD Bank Store (with photo ID) and requesting your account number or you may view your account numbers via our Online Banking. If you are unable to visit us and have made an initial deposit, you may contact us at 888-751-9000. After we've verified your account, we'd be happy to help get you set up. Once enrolled, you will have access to view your account numbers online and also manage your account at the comfort of your own home!
You may also view your account number by looking at your paper statements which is located at the right top corner of the page. As this is a new account, you will receive your paper statement within 30 days from opening the account.
Again, thanks for joining us, Ricky and have a lovely day!
Sandy D, Mount Laurel
April 14, 2015 11:41:33 AM