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banking, my objective is to us mobile as it is more convenient for me. I keep entering the wrong user name. plz help?
Steffon, Pompano Beach
June 8, 2015 03:06:22 PM
In reply to Steffon, Pompano Beach
Thank you for coming to TD Helps, Steffon and we're sorry to hear you are having troubles.
The quickest and easiest way to retrieve your User Name is by contacting us directly via telephone 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
Also, if you prefer speaking with us in person, you are welcome to visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
Let us know if you have any other questions and have a great day.
Brian M., Mount Laurel
June 8, 2015 03:06:50 PM