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October 24, 2014 06:33:05 PM
In reply to Annette, Apopka
Welcome to TD Helps Annette and thanks for opening a new account with us.
If you requested a debit card, you should expect to receive it in the mail within 7-10 business days along with your Hello mailer, which is a welcome letter that does not include account information. Please note: for security purposes the envelope it comes in will be a plain white envelope, with no TD Bank logos.
Since it is almost two weeks and if you do not want to continue waiting to receive your debit card in the mail, you're more than welcome to visit a TD Bank Store and we'll make one for you on the spot. To see our locations and hours check out http://bit.ly/TDStores. Once at the Store, since you have already ordered a new debit card online that is currently being mailed, please ask the Store representative to close it since it will no longer be useful once you activate the card you will receive at the Store.
If you have already funded your new account, you may contact us 24/7 at 888-751-9000 and we'd be more than happy to answer any additional inquiries you have regarding the debit card and provide any additional options.
Let us know if you have any more questions. Have a great weekend!
Luis C, Mount Laurel
October 24, 2014 06:33:46 PM