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Hua Ying, New York
July 14, 2015 01:40:33 PM
In reply to Hua Ying, New York
Thanks for joining us here at TD Helps, Hua Ying.
Your new TD Go Card will be mailed once it has been funded. In order to fund a TD Go Card you must have a TD Bank debit or credit card. Please also allow 5-7 business days from the date it is loaded to receive the TD Go Card. The card is mailed to the address which was entered online which is most likely the billing address connected to the TD Bank debit or Credit Card you used to load the account.
If you have already funded the card and the time frame have passed, we ask that you connect with our TD Go Card Customer Service 24/7 at 855-219-8050.
We hope this helps and please do not hesitate to let us know if you have any other questions.
Yen D, Mount Laurel
July 14, 2015 01:42:46 PM