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I ordered an and are you come from a retail store online approximately two weeks ago and have not received my item after multiple times of trying to contact the owner.
July 30, 2016 10:12:08 AM
In reply to Kevin, Ewing
Thank you for connecting with us on TD Helps, Kevin. We'd like to guide you in the right direction for further assistance.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since TD Helps is considered an unsecured forum. In order for us to assist you further, please feel free to call 888-751-9000, 24/7 and speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account transactions with you, provide more information on the transactions in question and provide any possible solutions to help you recover the funds. Also, you may visit any TD Bank Store, during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores locations and hours, please see here: http://go.td.com/1f9DSJR.
If this purchase was paid by using your TD Visa credit card, please contact our 24/7 TD Card Services directly at 888-561-8861 for further assistance.
Hope this help a little, Kevin. Enjoy your weekend!
LiShu R, Mount Laurel
July 30, 2016 10:13:00 AM