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I ordered new checks. The post office tracking shows they were delivered yesterday but they never arrived.
February 16, 2018 01:29:03 PM
In reply to Lillian, Turnersville
Good afternoon, Lillian.
It's great to hear from you today, and we appreciate you bringing your concerns to TD Helps.
As you mentioned that checks you recently ordered may now be missing, we'd like to recommend that you connect with us as soon as possible so that we may review your account in further detail, and take any appropriate steps.
You're first welcome to call and speak with one of our Banking Specialist, who for your convenience, are here to help 24 hours a day, 7 days a week, and can be reached by dialing 1-888-751-9000. If you'd prefer, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize that we're unable to assist you via TD Helps, Lillian, but we look forward to assisting you with your concerns at your earliest convenience.
Brittany M, Mount Laurel
February 16, 2018 01:30:11 PM