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can you help me get an address
October 22, 2015 08:15:29 AM
In reply to roseann, trenton
Thanks for joining us here at TD Helps, Roseann.
As you mentioned you placed the order for this merchandise, to inquire or dispute any charge the company made to your account you'll want to give them a call or contact them directly for additional information. It's necessary to check with the merchant for the possibility of a refund before filing a claim with TD Bank.
Once you attempt to resolve this with them, if they are unable or unwilling to assist or provide you with a refund, you can then dispute the item with us. Since the charge was made via your TD Visa Debit card, to do so, you're welcome to give us a call 24/7 at 888-751-9000, or stop in at any TD Bank Store found here http://bit.ly/TDStores for assistance. When filing a claim, we recommend taking note of who you may have spoken with, the date, and any other information that may be relevant so that we can include it on your claim.
We hope this helps, Roseann. Please let us know if you have any other questions.
Yen D, Mount Laurel
October 22, 2015 08:19:02 AM