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Maureen, Fort Lauderdale
April 23, 2015 09:08:24 AM
In reply to Maureen, Fort Lauderdale
We appreciate you coming to TD Helps with your question, Maureen.
Although we'd like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. It sounds like you made a Bill Payment on our website. To better assist you, we recommend contacting us 24/7 at 800-493-7562, Option 3 to speak with one of our Banking Specialists. Upon proper account verification, we can review the Bill Payment with you and offer possible solutions to get it resolved. If you prefer, you may also stop by any of the TD Store locations in your area during normal lobby hours for additional assistance. To find out TD Store locations near you, please visit: http://bit.ly/TDStores.
Also, you may send a Secure Message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a Secure Message.
Feel free to join us again if you have any other questions. Hope you have a nice day.
Sandy D, Mount Laurel
April 23, 2015 09:09:51 AM