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And usually the amount is instantly debited from my account, but on June 18th, without my knowledge, the bank approved a debit that overdrew my account 65 dollars saying it was from metro. My account wasn't setup to take an overdraft also. So my question is: who owes me money & why money was taken out on the 18th with insufficient funds, instead of on the 5th like it was supposed to? Where'd did that first money go?
June 25, 2015 03:12:36 PM
In reply to phillip, Philadelphia
Thanks for coming to TD Helps with your inquiry, Phillip.
To better assist you, please contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you. As we would like to assist you directly, we do not have access to your account specific and personal information since this is considered an unsecured forum.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
Let us know if you have any other questions. We hope you enjoy the rest of the day!
Justin B, Mount Laurel
June 25, 2015 03:14:36 PM