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May 20, 2015 12:46:50 PM
In reply to Erica, Queensbury
We appreciate you coming to TD Helps with your question, Erica.
If you'd like to dispute an item on your credit report with TD Bank, you can take a look at the steps in order to do so here: http://bit.ly/1riK35l. We also recommend taking a look at our Frequently Asked Questions in regards to disputing items on your credit report found here: http://bit.ly/1uLQxMu.
Before you initiate a dipsute on your credit report for an amount listed as a chargeoff balance, we encourage you first to contact our Recovery department at 800-354-9769 to make sure that there is a $0 balance. Our Recovery department is open Mon-Fri 8am-9pm & Sat 8am-5pm.
If this is in regards to a dispute for transactions on your TD Visa Credit Card, you can contact us 24/7 by dialing 888-561-8861 for assistance. You can also visit a TD Store during lobby hours. To take a look at our Store hours and locations, please look here: http://bit.ly/TDStores.
We hope this helps and please have a nice day.
Sandy D, Mount Laurel
May 20, 2015 12:47:33 PM