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September 29, 2015 12:36:43 PM
In reply to Charles, Norfolk
Thanks for joining us, Charles.
If you've recently paid off your auto loan with TD Bank, you should expect to receive your title within 7-10 business days of when the payment has been applied. If' it's been longer than that time frame we ask that you contact our Financial Solutions Group 24//7 at 800-937-5020 or visit a nearby TD location for further assistance. For a listing of our Stores and answers please view: http://bit.ly/TDStores.
If your auto loan is held at TD Auto Finance please contact a TD Auto Finance Representative. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00am to 7:00 pm at 1-800-556-8172 to help you.
We hope this helps, Charles and please enjoy your afternoon.
Colleen B, Mount Laurel
September 29, 2015 12:37:28 PM
In reply to Colleen, Mount Laurel
I am trying to get information on what I need to do to received our title.
October 8, 2015 02:52:39 PM
In reply to Brenda, Cleburne
Thanks for joining in, Brenda. We'd be glad to help you obtain a lien release.
If the Auto Loan was held with TD Bank and it has been paid off, to obtain this documentation, a fax is required. Please note, the Loan account holder must send this request.
Please fax the following information to our Consumer Release Department at 207-755-4245:
· Account holder's full name, address.
· The account number, if it's available, if not than social security number.
· The year, make, model, VIN, and the date it was paid off, if available
· Your request for Discharge Papers / Release of Lien Your Signature
· Please also include information as to where we should send or fax the documents to
We also recommend including your best contact number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
Please know that if your loan was held by TD Auto Finance, we recommend reaching out to them directly by using the number mentioned above. We also invite you to check out here: http://bit.ly/1jRjsxi for more information on how to receive a copy of your title.
We hope this helps, Brenda and have a good day.
Megan K, Mount Laurel
October 8, 2015 02:53:15 PM
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