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I posted a mobile deposit last night and I see it in my deposit history in the my app but I do not see it as a pending transaction, when will it post to pending?
September 13, 2017 01:56:03 PM
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In reply to Kristina, Wantagh
Hi Kristina! Great question.
Our cutoff for all deposits is 8PM. If you made this mobile deposit after 8PM last night, it may not be showing in your pending transactions. But don't worry! It should be processing today and be available to you tomorrow. You can find more info on funds availability on pages 41-44 of our Personal Deposit Account Agreement here: https://go.td.com/2nf0JAI.
If you're showing this mobile deposit in your deposit history, it sounds like it was successfully deposited. We'd be happy to confirm this for you. Simply give our Tech Support Team a call 24/7 at 800-493-7562.
As always, you're invited to stop in to see us at any local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc.
We hope you're having a wonderful day, Kristina!
Candice A, Mount Laurel
September 13, 2017 01:57:30 PM